Legal Disclaimer

Legal Disclaimer

Last Updated: October 17, 2025

Important Notice

Please read this Legal Disclaimer carefully before using any services provided by Korawells or information on korawells.com.

General Information Disclaimer

The information provided on korawells.com and through Korawells' communications is for general informational and educational purposes only. This information is not intended to substitute for professional mental health care, legal advice, medical treatment, or other professional services.

Always seek the advice of qualified professionals for any questions you may have regarding mental health, medical conditions, legal matters, or immigration proceedings.

Not a Substitute for Professional Care

Mental Health Disclaimer

The content on our website does not establish a therapist-client relationship.

  • Reading blog posts, articles, or resources on our website does not constitute therapy
  • Online information cannot replace individualized assessment and treatment
  • Mental health conditions are complex and require professional evaluation
  • Self-diagnosis based on online information can be harmful

If you are experiencing a mental health crisis:

  • Call 911 (emergency)
  • Call 988 (Suicide and Crisis Lifeline - 24/7)
  • Text "HELLO" to 741741 (Crisis Text Line)
  • Go to your nearest emergency room

Never delay seeking professional help based on information you read online.

Legal Disclaimer

Korawells does not provide legal advice.

  • Immigration psychological evaluations support legal cases but are not legal services
  • We collaborate with immigration attorneys but do not practice law
  • Information about immigration processes is educational only
  • Consult a licensed immigration attorney for legal advice specific to your case
  • We cannot predict immigration case outcomes
  • Legal standards and policies change—verify current information with an attorney

Medical Disclaimer

We are mental health professionals, not medical doctors.

  • Always consult a licensed physician for medical conditions
  • Mental health conditions may have underlying medical causes requiring medical evaluation
  • We may recommend medical consultation as part of comprehensive care
  • Medication management requires evaluation by a psychiatrist or medical doctor
  • Never discontinue prescribed medications without consulting your prescribing physician

No Guarantees of Outcomes

Therapy Outcomes

We cannot guarantee specific therapy outcomes.

Mental health treatment is complex and individualized. Factors affecting outcomes include:

  • Individual client factors and readiness for change
  • Severity and duration of presenting concerns
  • Environmental stressors and support systems
  • Client engagement and participation in treatment
  • Co-occurring medical or psychological conditions

While we provide evidence-based, culturally competent care, we cannot promise specific results.

Immigration Evaluation Outcomes

Immigration psychological evaluations do not guarantee favorable immigration decisions.

Immigration outcomes depend on:

  • Complex legal standards and evidentiary requirements
  • USCIS policies and adjudicator discretion
  • Immigration judge decisions
  • Country conditions and policy changes
  • Completeness of the overall legal case
  • Many factors outside of our control

Our evaluations provide professional clinical opinions based on psychological assessment, but final decisions rest with immigration authorities and courts.

No Attorney-Client Relationship

Immigration evaluations do not create an attorney-client relationship. We are mental health professionals who provide clinical assessments to support legal cases prepared by immigration attorneys.

Service Availability and Limitations

Geographic Limitations

Korawells provides services in California only. Our providers are licensed in California, and services comply with California mental health regulations.

  • Telehealth services are only available to clients physically located in California at the time of service
  • Information on our website may not be applicable outside California
  • Immigration evaluations are conducted according to U.S. immigration standards but require California presence

Cultural Competency Scope

While we specialize in culturally competent care for immigrant, LGBTQIA+, and BIPOC communities, we acknowledge:

  • No provider can fully understand every cultural background
  • Cultural humility is an ongoing learning process
  • We may refer to specialists for cultural contexts outside our expertise
  • Language services are provided to the extent of our staff capabilities

Capacity Limitations

We cannot serve everyone who contacts us.

  • Limited appointment availability may result in waitlists
  • We may not be able to accommodate urgent or same-day requests
  • Clinical capacity limitations may require referrals to other providers
  • Some cases may be outside our scope of practice

Technology and Telehealth Disclaimers

Technology Limitations

Telehealth services involve inherent technological risks:

  • Internet connections may fail or experience poor quality
  • Video/audio quality may be compromised
  • Platform technical issues may interrupt sessions
  • Emergency response is more limited during virtual sessions
  • Technology security cannot be 100% guaranteed despite HIPAA-compliant platforms

You are responsible for:

  • Ensuring reliable internet connection
  • Finding a private, confidential space
  • Having a backup plan for technology failures
  • Understanding your device's security settings

Not for Emergencies

Telehealth is not appropriate for crisis or emergency situations. If you are in crisis, use emergency services, not telehealth platforms.

External Links and Third-Party Resources

Our website may link to external websites, resources, or organizations. These links are provided for convenience and informational purposes only.

We do not endorse or take responsibility for:

  • Content on external websites
  • Services provided by third parties
  • Accuracy or reliability of external information
  • Privacy practices of other websites

External links do not imply partnership, endorsement, or sponsorship.

Website Information Accuracy

While we strive to provide accurate, current information:

  • Content may become outdated as policies, research, and best practices evolve
  • Information may contain unintentional errors despite our careful review
  • Legal and policy information changes frequently, especially in immigration
  • We are not responsible for decisions made based solely on website information

Always verify important information with professionals before making decisions.

Testimonials and Success Stories

Any testimonials, client experiences, or case examples on our website or marketing materials:

  • Represent individual experiences that may not be typical
  • Are shared with client permission and often de-identified
  • Do not guarantee similar outcomes for other clients
  • Reflect subjective experiences, not objective measures
  • May not represent the full range of possible outcomes

Your experience may differ based on individual circumstances.

Social Media and Online Interactions

Public Nature of Social Media

Comments, posts, or interactions on social media platforms are not confidential and do not establish a therapeutic relationship.

Do not share sensitive personal information through:

  • Social media comments or direct messages
  • Public website forms
  • Email (unless through secure patient portal)

For confidential communication, use secure channels provided through our patient portal or speak with us during sessions.

Professional Boundaries Online

We maintain professional boundaries online by:

  • Not connecting with current or former clients on personal social media
  • Not providing clinical advice through social media
  • Referring online questions to proper intake processes

Financial Disclaimer

Fees are subject to change based on:

  • Provider rates and credentials
  • Changes in operational costs
  • Insurance reimbursement rates
  • Service complexity

We strive to provide transparent pricing but cannot guarantee specific fees without consultation.

Assumption of Risk

By using Korawells services, you acknowledge and assume the risks inherent in:

  • Mental health treatment (including potential temporary worsening of symptoms)
  • Telehealth technology limitations
  • Disclosure of personal information despite confidentiality protections
  • Immigration evaluation processes and their impact on your legal case

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY CALIFORNIA LAW:

Korawells shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of information on our website
  • Reliance on content without professional consultation
  • Technology failures during telehealth
  • Immigration case outcomes
  • Third-party services or resources

This limitation does not apply to:

  • Professional malpractice within the scope of our liability insurance
  • Violations of your legal rights under HIPAA or California law
  • Gross negligence or willful misconduct

California-Specific Notices

Professional Licensing

All Korawells providers are licensed by:

License Number: LMFT 128803

You can verify license status through the respective board websites.

Grievance Procedures

You have the right to file complaints with licensing boards if you believe professional standards have been violated.

Mandatory Reporting

California law requires mental health professionals to report:

  • Suspected child abuse or neglect
  • Suspected elder or dependent adult abuse
  • Serious and imminent threats of harm to self or others

These reporting requirements override confidentiality.

Changes and Updates

This Legal Disclaimer may be updated periodically. The "Last Updated" date at the top indicates the most recent revision. Material changes will be communicated through our website and to active clients.

No Waiver of Rights

Nothing in this disclaimer waives your legal rights under:

  • HIPAA and federal privacy laws
  • California privacy laws
  • Professional licensing regulations
  • Consumer protection laws

Contact Information

For questions about this Legal Disclaimer:

Korawells

Location: Los Angeles & Orange County, California

Website: korawells.com

Please contact us through our website for inquiries.

Acceptance

By using Korawells' services or website, you acknowledge that:

  • You have read and understood this Legal Disclaimer
  • You agree to these limitations and disclaimers
  • You will seek appropriate professional advice for your specific situation
  • You understand that online information does not replace professional care